maintenance Maintenance information and updates

Connectivity issues at Datacenter 2- techs are aware and working to resolve it.

+ show updates
Suscribe to updates for this post
  1. Garett Murphy says:

    The backend-core4.ord03 scheduled maintenance window begins now.

    Please stand by for further updates.

  2. Garett Murphy says:

    The maintenance is going smoothly. We’ll update again shortly with another status update.

    Please stand by.

  3. Garett Murphy says:

    Greetings.

    The maintenance has been completed and the window is now closing.

    If you need further information about this maintenance, please open a ticket.

    Thank you for your patience in this matter.

Connectivity issues at Datacenter 2- techs are aware and working to resolve it.

+ show updates
Suscribe to updates for this post
  1. Austin Wilson says:

    We are starting the private maintenance now.

  2. Austin Wilson says:

    All maintenance tasks have been completed.

Connectivity issues at Datacenter 2- techs are aware and working to resolve it.

+ show updates
Suscribe to updates for this post
  1. Austin Wilson says:

    We are seeing some issues with this cab switch and we are currently investigating the issue.

  2. Austin Wilson says:

    We are still investigating the issue with this switch. Please standby for further updates.

  3. Austin Wilson says:

    This switch should be stable for most customers now. Some customers could still be seeing a possible impact. We are still working on a solution to resolve the main issue.

  4. Austin Wilson says:

    All customers should be fully online now.

  5. Austin Wilson says:

    Closing issue.

Connectivity issues on our network- techs are aware and working to resolve it.

+ show updates
Suscribe to updates for this post
  1. Joe Perez says:

    Our network provider Nlayer is performing an upgrade to the network which may impact connectivity for approximately 15 minutes. Please stand by for further updates.

  2. Joe Perez says:

    The network maintenance by our upstream provider has completed and connectivity has been restored.

Connectivity issues at Datacenter 2- techs are aware and working to resolve it.

+ show updates
Suscribe to updates for this post
  1. Austin Wilson says:

    We are starting our maintenance now.

  2. Austin Wilson says:

    This maintenance is now complete.

Connectivity issues at Datacenter 2- techs are aware and working to resolve it.

+ show updates
Suscribe to updates for this post
  1. Austin Wilson says:

    We are starting our maintenance now. We will update again when we start moving customers.

  2. Austin Wilson says:

    We are now going to start moving customers.

  3. Austin Wilson says:

    We have stopped moving customers for the time being. We will let you know when we continue again.

  4. Austin Wilson says:

    This maintenance is now complete.

Connectivity issues at Datacenter 2- techs are aware and working to resolve it.

+ show updates
Suscribe to updates for this post
  1. Austin Wilson says:

    We will be starting our maintenance now. We will be taking down customers, one cab at a time, while we move them over.

  2. Austin Wilson says:

    This will be impacting the private network only.

  3. Austin Wilson says:

    First Core switch complete. We will be starting on the second one shortly.

  4. Austin Wilson says:

    We are moving the rest of the cabs now.

  5. Austin Wilson says:

    This maintenance is now complete. Thank you for your understanding.

Connectivity issues at Datacenter 1- techs are aware and working to resolve it.

+ show updates
Suscribe to updates for this post
  1. Eugene Kashperovetskyi says:

    toad.singlehop.net was brought offline for emergency maintenance, the backup services are suspended for the time being, our techs are working on it at the moment.

Connectivity issues at Datacenter 2- techs are aware and working to resolve it.

+ show updates
Suscribe to updates for this post
  1. Garett Murphy says:

    Network Maintenance (Rescheduled from last week) for aswg-gf150.ord03.singlehop.net will commence in 10 minutes.

    Please stand by for further updates.

  2. Garett Murphy says:

    The maintenance window is now open. Please stand by for further updates.

  3. Garett Murphy says:

    Greetings,

    The maintenance has been completed and the window is now being closed.

    If you experience further difficulty please call our support line or open a new support ticket.

    Thank you for your patience in this matter.

Connectivity issues at Datacenter 2- techs are aware and working to resolve it.

+ show updates
Suscribe to updates for this post
  1. Austin Wilson says:

    We are starting the private network maintenance now.

  2. Austin Wilson says:

    We have not taken down any customers Yet. We currently doing support for the maintenance.

  3. Austin Wilson says:

    Starting customer moves now.

  4. Austin Wilson says:

    All changes have been completed for this maintenance. We did have one unscheduled impact of cab DS122. All services have been restored.